Terms & Conditions

You are coming here to our home and we will be treating you as a guest of this house. We do not have any customers; we only have guests here.

Remember that you are in Bali, it is a paradise but it is also a tropical island where you will have to learn how to live amongst nature and wildlife.

We are always happy to see you at Darga Villa joining the Kami No Ken programs. However, we want to ensure that you, our other guests and our staff all stay safe and well. If you are unsure about whether to travel or do feel unwell, it’s best to discuss your upcoming travel plans with your own health professional or state health department. 

If travel restrictions occur during your stay with us, we ask that you take responsibility for your ongoing travel arrangements and/or any testing or quarantine deemed necessary by the area or state in which you reside or are traveling to.

Guests requiring medication, pharmaceuticals or an EpiPen are responsible for bringing, maintaining and using these at Villa Darga as per the advice of their medical practitioner or chemist.

In the case of an emergency please note that the closest hospital is 10 minutes drive from Villa Darga and an ambulance will be requested if the journey to the hospital is required during your stay.

Deposits & Payments

To secure your booking, a deposit of 50% is required. (unless otherwise specified that the full prepayment is required, ie online purchases).

The balance is payable in full a week prior to arrival or latest on the arrival day and is non-refundable. We accept bank transfers.

The payment for any additional items purchased during your stay must be finalized prior to departure.

Cancellation Policy

All reservations made after 01/02/22 are subject to the following conditions. Please note, all cancellations are required in writing. 

Cancellations made 14 days or less prior to arrival may be rescheduled within 6 months from the date of payment. If rescheduling is not possible, the deposit payment will be forfeited.

Cancellations made on the day of arrival will forfeit the full balance paid.

If you would like to discuss your upcoming stay or change your current booking, please contact us at [email protected].

Arrival Policy

We offer clear arrival and departure instructions and details upon confirmation of the booking to fit with our tightly scheduled program. Regardless of whether you are a new or returning guest, we have the right to cancel a stay or suggest finding alternative accommodation for the first night if you are unable to arrive within the agreed check-in time (i.e. during reception hours) and prior to orientation, which is integral to your experience.

Villa Darga is an expansive property, with antique and highly valuable art pieces therefore we are asking all Villa Darga guests to be mindful and respectful.

Villa Darga is an alcohol and drug-free environment. Guests affected by drugs or alcohol at any time during their stay will be asked to leave the premises. 

Treatments Policy & Cancellations

Please note that we have a 50% payment policy for treatments canceled on the day they have been scheduled.  Treatments booked after the day of your arrival are subject to availability. As we make every effort to ensure your treatments are both suitable and enjoyable with our highly qualified team, we emphasise that each treatment you choose is experienced on a subjective level and we, therefore, do not remove or refund charges on treatments received.

Responsibility of Valuables

Upon check-in, all valuable items may be placed in an envelope; sealed and kept in the safe of each room. However, we advise that the owner, the management and/or the staff will not be held responsible for any breakage, loss or theft of these personal items.

Privacy Policy

We are committed to providing you with the highest levels of hospitality service, and this includes protecting your privacy. Villa Darga employees or third-party providers who assist us only access the information we collect. Information will not be disclosed to any other party unless prior agreement is sought from you.

Rules

The moment a student refuses a task which was given to her / him, the program is finish right there.

*All terms and conditions are subject to change without notice